Room 1

10.00 – 11.30am

Session 1

No face to face program? No worries. How to tackle big, social problems and recruit thousands of monthly givers at the same time.

Jonathon Grapsas

Session 2

Case study about building a digital program from scratch

Isla Pullinger

*

11.30 -1.00

Session 3

Ten keys to finding, recruiting and retaining individual donors Part 1

Ken Burnett on direct response

Session 4

The Pandemic Pivot – Realigning Your Legacy Program to COVID-19

Holly Wagg

*

1.00 – 2.00pm

Session 5

Ten keys to finding, recruiting and retaining individual donors Part 2/3/4

Ken Burnett on direct response

Session 6:

Fundraising in 2021 – What We Need To Do Now To Prepare For The New Normal

Mark Phillips

*

2.00 – 3.00pm

Session 7

Ten keys to finding, recruiting and retaining individual donors Part 5/6

Ken Burnett: on direct response

Session 8

Creating an Amazing Donor Experience in Times of Crisis – How You Treat People Now Will Impact Recovery and Beyond!

Kimberly Blease, Mandy Walsh & Rachel Hunnybun

*

3.00 – 4.30pm

Session 9

Ten keys to finding, recruiting and retaining individual donors Part 7/8

Ken Burnett: on direct response

Session 10

Donor Love: Brain, Data, and Experience to Supercharge Your Donor Retention

Francesco Ambrogetti

*

4.30pm

Session 11

Ten keys to finding, recruiting and retaining individual donors Part 9/10

Ken Burnett: on direct response

Room 2

10.00 – 11.25am

Masterclass 1 (Sponsored by BlueFrog)

From Shock to Exponential Growth:

10 Timeless Lessons that Doubled Income and Quadrupled Recruitment During Lockdown (That You Can Start Using Today!)

Colin Skehan and Lisa Sargent

*

11.25 – 12.40

Masterclass 2: (Sponsored by Blakely)

Forever and A Day: Let’s explore the crucial connection between your annual fundraising program and your legacy program

John Lepp and Jen Love

*

12.40 – 2.10pm

Masterclass 3: (sponsored by Flat Earth Direct)

Digital growth during an emergency – pandemic edition

Shoni Field

*

2.10 – 4.05pm

Masterclass 4: (sponsored by Good Works)

Decision science techniques that will transform your Legacy DMs

Dana Segal and Ligia Pena